About Us / Estimate Policy

The Home Doctor Gutter Service

Thank you for visiting!

 

At The Home Doctor, our primary goal is your satisfaction and for over 20 years now we’ve been adamant about complete communication and professional service. Consequently, we have developed a substantial repeat customer base throughout the Tri-County Portland area. To best serve everyone in a timely manor, we have found it necessary to minimize the number of trips per job by giving over-the-phone estimates which are firmed up with an onsite evaluation the day the work is performed.

 

We treat our customers property with care, respect ,and professionalism and always strive for complete communication before, during, and after the job. We make sure to ask for mobile and work numbers so we can reach the customer while we are on the job. Occasionally however, we encounter an issue which may not have been evident from the ground and therefore need to discuss a ‘change order’ with the homeowner. It is for the times when we are unable to reach the customer, that we prefer to have a “NTE Budget” (not to exceed limit) to work with. We can then proceed with the additional necessary work which fits within the budget, often saving the customer the greater expense of another trip charge or the detriment of a neglected repair

 

Please let us know of any way you discover that our service to you may be improved.

We’re grateful for the opportunity to serve you and look forward to connecting with you soon.